Business support

A senior pair of hands,
for the days you need them

fractional business support

We take on the back office of your business — the admin, the systems, the follow-up and the finance detail — so you can get back to the work only you can do.

Book your free business appraisal

45 minutes · no pitch · no obligation

Back office business support
Small Business Sunday winner ADHD Coaching Service of the Year 2026/27 ADHD UK Ambassador Based in East Sussex

What we take on

Back office support, in detail

Most clients start with one area and grow from there. You don't have to know exactly what you need — that's what the appraisal is for.

01

Inbox, diary & admin

  • Email triage and replies in your voice
  • Diary and meeting management
  • Documents, templates and filing
  • Travel, bookings and logistics
02

Client operations

  • Enquiry handling and follow-up
  • Onboarding and welcome packs
  • Proposals and quotes out on time
  • CRM kept up to date and useful
03

Finance admin

  • Raising and sending invoices
  • Gentle, professional payment chasing
  • Expenses and receipts wrangled
  • Bookkeeper handed clean records
04

Systems & processes

  • Documenting how you actually work
  • Simple automations that hold
  • Templates and checklists
  • Getting it out of your head, onto paper
05

Projects & events

  • Plans, deadlines and the detail
  • Suppliers and bookings chased
  • Delegates, tickets and logistics
  • Someone holding the whole thing
06

Marketing admin

  • Scheduling content you've approved
  • Newsletters and mailouts sent
  • Website and listing updates
  • The upkeep, not the guesswork

Not on the list? Ask. If it's back office and it's slowing you down, it's usually something we can take on.

Ways to work together

Choose the level that fits

Every business is different, so support is built around yours. Most clients start with a free appraisal, then choose the level that fits.

Steadya half day a week

The essentials, handled. Inbox and diary under control, invoices out, follow-ups done, and the admin pile finally moving in one direction.

For sole traders who need the wheels to keep turning
Embeddedtwo half days a week

Proper operational support. We take on the recurring work — onboarding, proposals, finance admin, suppliers — and build the systems so it runs the same way every time.

For growing businesses where things start to slip
Right Handa full day a week

One uninterrupted day of real progress on the things that never get done. Projects, launches, events, the system you keep meaning to build.

For founders who need a senior pair of hands
Project supportby the half day or day

A defined piece of work with a clear end point: clearing a backlog, setting up a system, getting an event over the line.

The easiest way to try working together

All levels are rolling monthly with a month's notice, and start with a minimum of three months — long enough to build something, not just firefight.

How it works

Four steps, no faff

1

Free business appraisal

45 minutes on where your time goes and what's costing you money.

2

A plan and a price

A short written proposal: what we'd take on, the level that fits, and what it costs.

3

We get embedded

Access, tools and priorities sorted in week one. We work as part of your team.

4

You get your time back

Regular check-ins, and work that keeps running without you holding it.

★ ★ ★ ★ ★

“Nic has been a huge asset to my business, assisting with back-office admin and call handling. She is professional and knowledgeable and integrates seamlessly into your team. I would recommend Nic to any small business ready to take the next step!”

Dynasty Wills and Estate PlanningGoogle review

Questions we get asked

How much does it cost?

It depends on how much support you need, so we price it properly rather than guessing. You'll get a clear figure in writing after your free appraisal — and it will be a fraction of employing someone.

Are you an employee or a contractor?

Neither. We work with you as an external business, so there's no PAYE, National Insurance, pension, holiday pay or sick pay — and no notice period beyond a month.

Do you work on site?

Mostly remotely, which keeps costs down. We're based in East Sussex, so in-person days in and around Hailsham, Polegate and Eastbourne can be arranged.

What if my systems are a mess?

That's usually why people call. We start with what's most urgent, then tidy the underlying system so the same problem doesn't come back.

Is my information safe?

Yes. We handle confidential business, client and finance information every day, and we'll happily sign an NDA before you share anything.

Let's find out where your time is going

it's free, and it's useful either way

45 minutes, no pitch, no obligation. You'll leave with a clear view of what to hand over first.

Book your free business appraisal

Address:

Hailsham, Polegate & Eastbourne, East Sussex, UK

Contact:

07495 043408

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